MBITS delivers managed ICT services, infrastructure support and connectivity solutions that government and business depend on, every day, without exception.
MBITS (Managed Business IT Solutions) is a Canberra-based ICT service provider and software developer. Founded in 2007, we specialise in the design, implementation and ongoing support of ICT environments for government agencies and small to medium business.
We give clients a stable, secure foundation and the confidence that their technology works the way it should. Because organisations simply cannot operate without it.
We bring genuine enthusiasm to every engagement, improving how your team works and how your business performs.
We act in your best interests and deliver on our commitments building every relationship on a foundation of honesty.
We listen carefully, ask the right questions and take the time to understand what your organisation actually needs.
We take the long view. We measure ourselves by the results we deliver, not the hours we bill.
More than 200 years of collective experience across our team. The insight and skill to solve complex ICT challenges.
From managed services and infrastructure to our own software products, we research, test and integrate the best solutions available.
Seasoned people, refined processes, and a history of getting it right.
MBITS has been operating since 2007, with offices in Fyshwick, Canberra, sales representation in Sydney and Melbourne, and established service agents across most Australian capital cities.
With more than 200 years of collective managed services expertise across our team, our clients benefit from a depth of knowledge few providers can match. The result: reliable, innovative ICT delivered by seasoned professionals who have seen it all before.
Your success isn’t a metric for us – it’s the foundation of how we work.
Customer satisfaction sits at the top of our priorities. It drives our culture, guides our people and shapes every decision we make.
For us to succeed, you need to succeed. We focus on solutions that create real value and deliver measurable outcomes. We understand the challenges you face, the expectations you carry and the results you need. And we are confident enough to tell you what we honestly think.
Over time, our clients come to trust us. And increasingly, to rely on us.
This shapes the culture, the people and the way MBITS operates.
Focused on delivering results that genuinely help clients succeed.
Clients come to rely on MBITS because they get straight advice and consistent support.
MBITS is proudly supported by Varley Group, delivering exceptional ICT solutions across Australasia and beyond.
The platform consists of three integrated software modules; Assessor, Operational Insight and Software Assurance, which can be deployed individually or together to provide an evidence based, unified view of your organisational performance, risk and investment in technology.
Six reasons our clients stay with us.
We bring genuine enthusiasm to every engagement, improving how your team works and how your business performs.
We act in your best interests and deliver on our commitments building every relationship on a foundation of honesty.
We listen carefully, ask the right questions and take the time to understand what your organisation actually needs.
We take the long view. We measure ourselves by the results we deliver, not the hours we bill.
More than 200 years of collective experience across our team. The insight and skill to solve complex ICT challenges.
From managed services and infrastructure to our own software products, we research, test and integrate the best solutions available.
We believe we are the best at what we do — because we combine capabilities that are typically spread across multiple tools and deliver them as continuous, measurable assurance in a single platform.
Each agent compares the current patch list against what is actually installed on its device. Any gap between what has been released and what is deployed is immediately surfaced. Critically, Introspectus pays particular attention to the timing of patch deployment not just whether a patch is present, but when it was applied.
This temporal dimension is central to Essential Eight compliance, where the difference between a patch applied on day two versus day thirty can mean the difference between maturity levels, and between an environment that was protected and one that was exposed.
This combination of daily patch intelligence, severity-based filtering, agent-level validation, and deployment timing analysis gives organisations a real-time, evidence-based view of their operating system patch posture mapped directly to the ISM controls applicable to the Essential Eight patch operating systems strategy.
The visibility gap here is particularly consequential. A patch may be approved and scheduled, yet never successfully applied due to a failed deployment, a device that was offline during the maintenance window, a reboot that was deferred, or a system that exists outside managed channels entirely.
Organisations that rely solely on deployment tooling to confirm patch status are measuring intent, not reality. The ACSC is explicit on this point: organisations need to confirm patches have been applied successfully, not merely that they were dispatched.
Within the Essential Eight framework, patching operating systems is a core and non-negotiable control. The ACSC sets clear expectations: patches for internet-facing infrastructure must be applied within 48 hours when identified as critical or where working exploits exist, and within two weeks for standard releases.
Patches for workstations, servers, and network devices must be applied within one month, with tighter timeframes applying in high-threat environments. Critically, the ACSC also mandates that vulnerability scanning occurs at least daily for internet-facing systems and at least fortnightly for workstations and non-internet-facing infrastructure not to replace patching, but to confirm it has actually occurred.
From this inventory, Introspectus performs targeted web intelligence gathering. For each application identified, the platform locates the top five authoritative sources of patch and release information vendor security advisories, release notes, and vulnerability databases and retrieves that content into a central repository.
Aletheia, Introspectus’s AI analysis agent, then reads and analyses this content to extract the intelligence that matters for application patching: the latest available version, whether a release addresses a security vulnerability, the severity of that vulnerability, and all information relevant to the Essential Eight application patching requirements. This structured intelligence is mapped directly to the applicable ISM controls, producing defensible, audit-ready evidence of an organisation’s application patch compliance posture.
A critical and frequently overlooked problem is the visibility gap. Organisations may believe their applications are current when, in reality, patches have silently failed, devices have missed deployment windows, or software has been installed outside of managed channels entirely.
Without continuous inspection at the endpoint level, these gaps go undetected until an audit or, worse, a breach.
Within the Essential Eight standard, patching applications is a dedicated and non-negotiable control. The ACSC specifies clear timeframes: critical vulnerabilities in internet-facing services must be addressed within 48 hours, commonly used applications such as office productivity suites, web browsers, email clients and PDF software must be patched within two weeks of release, and all other applications within one month.
For organisations in high-threat environments, the bar is higher still. Meeting these requirements consistently across hundreds of distinct applications deployed across thousands of endpoints is not achievable through manual effort alone.
