IT Solutions OLD

Data-driven IT Solutions

Introspectus solutions provide analytical data to make evidence-based decisions.

Cloud based Cyber Security Solutions

Product demonstration

Introspectus offers a demonstration of our software for you to learn how it works and find out how it can help organisations.

Proven results

Our clients use Introspectus to identify security-related issues and generate large savings within their organisations.

Make data-driven decisions with Introspectus

Our goal is to provide actionable analytics and insights for your business needs. We give you a clearer picture of how your company is using its applications and what can be improved.

IT Auditing

What applications are your users actually running? How many licenses do you really need, and can Introspectus help provide some visibility into that information for a better business decision.

Application Usage

We can help an organisation understand their software landscape and streamline the process of developing a new standard operating environment.

Application Performance

Some users have been complaining that the IT system is taking longer than usual to log-in. Is this just a perception issue or could there be an actual problem with applications and their performance?

Internet Usage Tracking

Introspectus records when you’re actually using your computer, not just what page or sites are open. It takes the guessing out of internet usage by accurately logging every window and activity for each user in real time.

HR Reporting

Some users have been complaining that the IT system is taking longer than usual to log-in. Is this just a perception issue or could there be an actual problem with applications and their performance?

Benchmarking IT Performance

Introspectus maintains historical performance benchmark data that can be used to get answers when you need them.

Introspectus Solutions FAQs

Here are some of the most commonly asked questions about our products and services.

Introspectus is as intrusive as you want it to be. Names of users in an organisation are obfuscated and only available to senior management if you wish to see them at all. You can limit access to aspects of the monitoring and reporting that you do not require.

From the Australian Government’s office of the Australian Information Commissioner: “It may be reasonable for an employer to monitor some of its staff’s activities to ensure staff are performing their duties and using resources appropriately. As such, if your workplace monitors its staff’s use of email, the internet, and other computer resources, and you have been advised of that monitoring, it would generally be allowed.”

First, we would suggest formalising comprehensive IT policies and inserting a clause in each employment contract that states that the employer may carry out continuous ongoing computer and tracking surveillance in the workplace and use the information to take action against deficient behavior. Thereafter we recommend ongoing reminders to staff (in writing) of your workplace IT policies and that an organisation monitors IT usage of corporate assets.

If inappropriate behaviour is found, the level of obfuscation you have chosen may not identify individuals, but may assist you in highlighting poor behaviour trends within the organisation. With the information that Introspectus provides, you may choose to:

  • Send out an all-staff e-mail to address inappropriate behaviour;
  • Have your HR department talk to users with inappropriate behaviour; or
  • Have your IT Administrator block certain sites, before behaviour gets out of hand.

All levels of activity, across all workstations, whether remote or local, is monitored. The level of detail provides for a very accurate analysis of data.

We believe that people do what is inspected and not necessarily what is expected. However, while the information that Introspectus provides is very detailed and can be used at an individual level, we would rather see it collated and used across an organisation to change poor behaviour and instil a positive, sustainable corporate culture.

All names of individuals are obfuscated and only available to senior management if required. You can limit access to aspects of the monitoring and reporting that you do not require.

Yes. Introspectus has been developed from the perspective of the security requirements of Federal Government Agencies. Introspectus provides:

  • Encryption of data in transmission and data “at rest”.
  • Access to the Portal only from specific IP Addresses.

By analysing every instance of an application being used, Introspectus builds a detailed profile of each application. With this information at hand, we will gladly assist in a comparison of usage against current licensing.

Introspectus will record every instance when an application is used, the machine it is used on and the length of time used. Introspectus will ensure that your software compliance is accurate and up to date. You will be able to identify unused and under-utilised software and pay only for what is used.

Analysis of Software usage can potentially save organisations many thousands of dollars. Labour represents a very big component of most organisations’ budgets. Significant savings can be made when employees’ time management is brought under the spotlight. You may find some parallels in an organisation with the following information:

  • 75% of internet use is non-work related.
  • 9 out of 10 employees admit to wasting time on the internet.
  • 4 of the top 10 URLs viewed are News sites. Facebook is #2 and Dropbox is in the top 20.
  • 73% of Corporate Applications are used for less than 2 hours per week.

How Introspectus Helps

Each agent compares the current patch list against what is actually installed on its device. Any gap between what has been released and what is deployed is immediately surfaced. Critically, Introspectus pays particular attention to the timing of patch deployment not just whether a patch is present, but when it was applied.

This temporal dimension is central to Essential Eight compliance, where the difference between a patch applied on day two versus day thirty can mean the difference between maturity levels, and between an environment that was protected and one that was exposed.

This combination of daily patch intelligence, severity-based filtering, agent-level validation, and deployment timing analysis gives organisations a real-time, evidence-based view of their operating system patch posture mapped directly to the ISM controls applicable to the Essential Eight patch operating systems strategy.

The Challenge with Patch Operating Systems

The visibility gap here is particularly consequential. A patch may be approved and scheduled, yet never successfully applied due to a failed deployment, a device that was offline during the maintenance window, a reboot that was deferred, or a system that exists outside managed channels entirely.

Organisations that rely solely on deployment tooling to confirm patch status are measuring intent, not reality. The ACSC is explicit on this point: organisations need to confirm patches have been applied successfully, not merely that they were dispatched.

Patch Operating Systems Overview

Within the Essential Eight framework, patching operating systems is a core and non-negotiable control. The ACSC sets clear expectations: patches for internet-facing infrastructure must be applied within 48 hours when identified as critical or where working exploits exist, and within two weeks for standard releases.

Patches for workstations, servers, and network devices must be applied within one month, with tighter timeframes applying in high-threat environments. Critically, the ACSC also mandates that vulnerability scanning occurs at least daily for internet-facing systems and at least fortnightly for workstations and non-internet-facing infrastructure not to replace patching, but to confirm it has actually occurred.

How Introspectus Works

From this inventory, Introspectus performs targeted web intelligence gathering. For each application identified, the platform locates the top five authoritative sources of patch and release information vendor security advisories, release notes, and vulnerability databases and retrieves that content into a central repository.

Aletheia, Introspectus’s AI analysis agent, then reads and analyses this content to extract the intelligence that matters for application patching: the latest available version, whether a release addresses a security vulnerability, the severity of that vulnerability, and all information relevant to the Essential Eight application patching requirements. This structured intelligence is mapped directly to the applicable ISM controls, producing defensible, audit-ready evidence of an organisation’s application patch compliance posture.

The Challenge with Patch Applications

A critical and frequently overlooked problem is the visibility gap. Organisations may believe their applications are current when, in reality, patches have silently failed, devices have missed deployment windows, or software has been installed outside of managed channels entirely.

Without continuous inspection at the endpoint level, these gaps go undetected until an audit or, worse, a breach.

Patch Applications Overview

Within the Essential Eight standard, patching applications is a dedicated and non-negotiable control. The ACSC specifies clear timeframes: critical vulnerabilities in internet-facing services must be addressed within 48 hours, commonly used applications such as office productivity suites, web browsers, email clients and PDF software must be patched within two weeks of release, and all other applications within one month.

For organisations in high-threat environments, the bar is higher still. Meeting these requirements consistently across hundreds of distinct applications deployed across thousands of endpoints is not achievable through manual effort alone.